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Transcription is providing any audio or video file in the form of text so one can easily navigate through it or just to keep a record on file. We are looking for experienced individuals with impeccable writing and grammar skills. Key responsibilities of a transcriber are:
Responsibilities:
- Transcribe audio and video files with accuracy. Follow provided guidelines.
- Meet specific deadlines and proof read the transcript before submission.
- Spot any inaccuracies and incorrect information in the transcript.
Job Requirements:
- Should have excellent writing skills and the ability to meet deadlines.
- Excellent listening and online research skills.
- Enhanced vocabulary and the passion to learn new things.
- Rotating Shift.
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We are looking for an HR Intern to perform various administrative tasks and support our HR department’s daily activities:
Responsibilities:
- Screen resumes and application forms.
- Post, update and remove job ads from job boards, careers pages and social networks.
- Schedule and confirm interviews with candidates.
- Post, update and remove job ads from job boards, careers pages and social networks.
Job Requirements:
- Strong communication skills.
- Evening Shift
- We are looking for team players that will help the team grow along with their growth as well.
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Data Quality analysts core responsibility is selecting an outcome based on the audio. Filter telephonic conversations and correspond with the QA team for daily audits. Data Quality Analyst responsibilities include:
Responsibilities:
- Selecting an appropriate outcome based on the audio conversation.
- Listen and filter multiple audio conversations.
- Meet quantitative and qualitative targets.
Job Requirements:
- Excellent listening skills.
- Good online research skills.
- Passion to learn and grow.
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Quality Assurance is a key department of any quality driven organization. The QA department must be in constant communication with the team to ensure that quality standards are being met and guidelines are being followed accurately. A Quality Assurance Specialist’s responsibilities include:
Responsibilities:
- Conducting daily audits of the assigned team agents and communicating any mistakes or errors.
- Conduct quality sessions with individual members of the team as well as conduct quality refreshers.
- Keep a daily log of team’s quality and implement any necessary changes.
Job Requirements:
- Ability to make decisions real time to guide the team and implement quality requirements.
- Excellent communication and public speaking skills.
- Should be creative and open to new ideas.
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